Warning !!!

CSS Style is being disabled or blocked. Please enable CSS in your browser.

Entries Deadline

30-Jan-2026 11:59 PM (GMT +8:00)

SUBMIT AN ENTRY
If you are a new user, please click here

Welcome to CX Asia Excellence Awards 2026

The CX Asia Excellence Awards are Asia’s foremost recognition for exceptional achievements in customer experience. This prestigious event celebrates the best practices and transformative strategies that have elevated the CX landscape across the region. Now in its 12th year, the Awards have become a cornerstone for CX professionals and organisations committed to customer-centric excellence. Judged by a panel of esteemed industry leaders, winners are recognised for their leadership, innovation, and strategic accomplishments in delivering exceptional customer experiences.

Winners will be honoured at the annual CX Asia Excellence Awards Networking Dinner on 17 June 2026, where they will be celebrated for their contributions to the industry. This event offers a unique opportunity for networking, learning, and inspiration, making it a must-attend for CX leaders seeking to stay ahead of the curve.

WHO CAN ENTER?

The CX Asia Excellence Awards 2026 is open to all CX initiatives, campaigns or programs which demonstrate results from the period of January 2025 to January 2026. Initiatives or strategies developed and implemented prior to this period are also eligible, provided the results and impact were measured during the past year.

  • Organisations from the following regions are eligible: South Asia, Southeast Asia, ANZ, North Asia and Middle-East.
  • Organisations must have an office in the eligible region, and work must have been carried out for a regional and/or global market that included any country in that region.
  • Organisations may submit in multiple categories but will be limited to 1 entry per category.
  • Solution/technology/vendors are only allowed to submit their application(s) under the following conditions, where the application(s) is/are focused on how the specific technology/tool was leveraged to drive CX excellence and transformation:
    • Application(s) are submitted on behalf of their client
    • Application(s) are submitted in partnership with / together with their client
    • Solution/technology/vendors are not allowed to submit any application(s) as a standalone entity, and such entries will automatically be disqualified.