About

The Digital Banker is delighted to announce the nomination opening for the 7th Annual Global Retail Banking Innovation Awards to honour and celebrate the world’s preeminent retail banking institutions and their distinguished individuals’ contribution to the industry.

The Global Retail Banking Innovation Awards 2024 exist to honour and celebrate the most groundbreaking financial institutions internationally, and their distinguished individuals’ contribution to retail banking. To that end, The Digital Banker welcomes you to participate in the program to showcase how your institution has been leveraging innovation in maintaining personal and consumer banking relationships through the delivery of superior product & services portfolio as fast-changing operating conditions test the capability and resources of your bank.

The Digital Banker Awards are accolades of excellence and distinction, attributed to outstanding players – they provide objective benchmarks for the global and regional banking industry. This program exists to celebrate the region’s most cutting-edge financial services providers that are pioneering new standards and capabilities – those that are transforming the industry by setting new milestones by digitally transforming to deliver a consistent banking experience to retail customers.

Why Nominate?

At present the industry is going through a period of profound change with significant macro-shifts in the operating environment reshaping the business models and strategies of retail financial institutions. Certainly, retail players are having to adapt to rapid technological change leveraging emerging technologies such as Gen-AI to redefine customer experiences and ensure long-term customer engagement in an increasingly competitive environment. Indeed, retail banks are incorporating design thinking in new product development, while undertaking co-creation activities that have germinated in to new platforms and digital ecosystems. Innovation will remain the central pivot in maintaining key consumer banking relationships as operating conditions test the capability and resources of retail banking teams globally. If you identify your organisation as an industry leader that is pushing the boundaries and pioneering unsurpassed innovation to overcome these challenges in the retail banking space then we welcome you to send in your nominations.

Now, more than ever, it is imperative that financial service firms deliver exceptional retail finance solutions through innovative business models and services.

Who can apply?

The Global Retail Banking Innovation Awards is open to all institutions operating in the retail finance ecosystem. In particular, we welcome submissions from retail & SME banks, Islamic banks, neo/digital/challenger banks and technology service providers. Awards winners will be announced and celebrated across The Digital Banker’s global media channels, magazine, and multi-media partner outlets in October 2024.

If you identify your organisation and/or professionals as industry leaders that are pushing boundaries and driving unsurpassed innovation across products and services, we welcome you to send in your nominations for the respective awards. The submission deadline for all entries is 18:00 GMT, 2nd August 2024.

Judging Methodology

Shortlisted nominees are selected on the qualitative and quantitative depth of their nominations.

The Digital Banker research team will shortlist four institutions or individuals per category, which will then be put to our impartial panel of expert judges who will undertake a rigorous audit type process to carefully select the winners.

We use a proprietary, numerical & qualitative scoring methodology which is applied to all submissions and augmented by assessment in: Product and Service Innovation, Superior Customer Experience, Financial & Market Performance and Corporate Strategy with a focus on the Digital Ecosystem the bank has built to date.

We uphold the highest adherence to confidentiality and personal data. As such, all responses will be treated as strictly confidential. No data shall be shared beyond the assessment of The Digital Banker’s judging panel, unless permission has been granted.

Submission Guidelines

Only projects that have been completed in 2023 will be accepted but initiation of the project can be earlier – The Digital Banker does not require a specific commencement date. In addition to this, any updates/new additions to existing projects within the said time frame will also be accepted. If a project was completed prior to 2023, the project will be accepted only if any updates have been made to it.

We do not place a limit on the number of submissions per institution. Please be aware that multiple submissions by a single organisation for a single category will compete with each other.

A separate submission is required for each category. Please submit all the entries on the platform by choosing the correct category and award title. All nominations must be submitted on or before 2nd August 2024.

For further information, please contact The Digital Banker awards team at: enq@digitalbankeronline.com

REMINDERS

Entries received after the closing date will not be accepted any under circumstances.
All entries and supporting material will be kept strictly confidential amongst our panel of judges.

We may request a further interview with the executive managing the program or initiative that is being nominated. The objective of the interview is merely to gain deeper insights, (if needed) for the purposes of judging.

Warning !!!

CSS Style is being disabled or blocked. Please enable CSS in your browser.

The Event is closed